Why are the people who work in the Roads and Traffic places always in horrible moods? They do have to deal with the public which must be hard, but so do many other people and can manage to do it with a smile. The other aspect for my husband when someone is that rude, is the question, “Are they being racist?”

I do think in this situation, and judging from everyone else’s stories about dealing with the RTA, that the woman was treating everyone the same way….. horribly.